Projects that show how I think, decide, and design.
QLess / Pegasus
From Queues to Decisions.
Redesigning the platform’s MVP for staff managing queues, appointments, and in-person service.
ACV Auctions / Self-Inspection App
One more inspection a day.
Reducing inspection time by 5% by turning a nested interface into a single working screen.
QLess / Pegasus
Pegasus Design System.
A domain-specific design system created to make real-time service operations clearer, more consistent and easier to extend across product surfaces.
ACV Auctions / Guided Photo Capture
Guided photo capture for smart damage detection.
Redesigning guided vehicle photography so customers can capture clearer evidence for damage detection and pricing.
Yappa / Brand Expansion & Website
Expanding Yappa’s brand into a new website.
Translating an audio and video conversation platform into a refreshed visual identity and responsive marketing website.
Yappa / Conversation Widget
Designing a conversation widget and design system.
Redesigning a voice and video community widget to encourage more human conversations, supported by a reusable design system.