I’m motivated by making tools people truly use, whether to do their work or handle a small everyday moment.
QLess / Pegasus
Redesigning the platform’s MVP for staff managing queues, appointments, and in-person service.
ACV Auctions / Self-Inspection App
Reducing inspection time by 5% by turning a nested interface into a single working screen.
QLess / Pegasus
A domain-specific design system created to make real-time service operations clearer, more consistent and easier to extend across product surfaces.
ACV Auctions / Guided Photo Capture
Redesigning guided vehicle photography so customers can capture clearer evidence for damage detection and pricing.
ACV Auctions / Eureka Labs
Lead Product Designer
May 2023 - Present
I designed AI-powered inspection tools that cut condition-report time by up to 50%, enabling field teams to inspect one additional vehicle per day. I also improved transportation workflows, delivery visibility, high-volume operations, and pickup authorization across ACV’s ecosystem.
QLess
UX Lead
January 2022 - May 2023
I led the end-to-end redesign of a complex platform, simplifying its architecture and modernizing its interaction patterns. The resulting MVP reached 16% client adoption at launch, supported by distributed teams across three time zones.
Yappa
Senior Product Designer
December 2020 - December 2021
I redesigned the core product experience and introduced more contemporary interaction patterns. I also designed and tested proof-of-concepts that helped shape new initiatives around early user insights.
Accenture
UX/UI Team Lead
2013 - 2020
I guided product design, branding, and communication initiatives for enterprise clients while mentoring designers and facilitating collaborative workshops. Improvements to delivery workflows contributed to a 25% increase in client satisfaction across major projects.